Covid period has brought digitization to the next new level. In this new Work from Home culture, a company CRM is a necessity of any big or small business to ensure smooth coordination between the team.
But, handling a big-complex CRM is very difficult for non-technical businesses owners and their employees. Also, buying a new software or hiring an IT company to develop the customized one turns out to be very hectic for non-technical business owners.
But, Google Workspace can provide the required automation solutions in a user-friendly way. It is the set of cloud-based Google Applications including office productivity & communication tools. It provides you with cutting-edge features and a highly advanced set of tools at very affordable cost of just ₹125/user/month.
Want introduction to Google Workspace? Refer to the video, What is GSuite -Introduction to Google APPs for business by Kewal Kishan – Technology Coach. For more detail, you can also follow our blog: Introduction to GSuite – Take your business to Cloud.
Therefore, to digitize your business, here, I came up with the top 12 reasons why Google Workspace (GSuite) is better than CRMs for small, non-technical businesses.
It’s hard for small businesses to invest money in developing a fully featured internal company software and train their non-technical employees to operate them. But in the technological driven era, it is nearly impossible for businesses to run without appropriate software tools. Here, GSuite comes to aid the software requirements of small businesses.
GSuite provides all the high-end tools required to create, communicate & manage the office work. Google docs, sheets, keep, slides etc. to create projects. Gmail, Hangouts & Meet to communicate and Admin console to manage the users, data & devices.
Not just for managing work, it also helps you in branding. It provides you the customized business Email option with the company's domain name ([email protected]company.com). A business email helps in promoting the brand & builds trust with customers.
It provides easy data & file sharing options with centralized data regions from where any authenticated person can access the data & documents without manually sharing each and every file.
Since, Google workspace is a cloud based platform, you can access all the applications anywhere & anytime with just an email-id and password.
You can use Google Keep from GSuite to get the reminders of your to-do list. It helps you to keep your work up to date without any complex technical aid.
Use Google Sheets to keep the track of your yearly, monthly and weekly goals. Share it with your team and regularly analyze your team’s performance on the basis of it.
You can get the customized user-interface by placing your logo and company’s information in profile settings.
GSuite products are also available on Android & iOS devices with same performance & user-friendly features. It allows users to store and share data on cloud and synchronizing files on all connected devices. You can access and edit the data in real time just by signing in to any device.
Google Workspace functions in offline mode too. You can work on Docs, sheets, slides, etc. even in offline mode and it will sync the data on getting internet access.
It offers 2-step verification for users. If you login to Google from any new device, it will authenticate you by OTP verification. It secures your data from unauthorized access and keeps it safe on the cloud
It is tough for small businesses to have a dedicated IT Support. But Google provides 24x7 customer support to its Google workspace users. You can reach the support team by chat, call or Email.
It makes internal team communication easy & effortless. All the data is shared and can be worked-on in real time. You can use Google calendars for sharing meetings and events date-time stamps, Google sheets for project timelines, Google Keep to share notes and to-do lists, etc.
Many students of MBA Program have successfully shifted to Google and achieved awesome results due to their improved performance, cost-efficiency and user-friendly workspace.
To checkout some experiences of business owners, you can follow the video, Why Google Workspace (G-Suite) is PERFECT for Non-Technical BUSINESS OWNERS by Kewal Kishan – Technology Coach.
Google workspace is simple to use, easy to adapt and a cheaper option for small non-technical businesses. It is a user-friendly option for non-technical employees to innovate the work process and push boundaries of your business. To analyses which GSuite plan is best for you, you can refer to our blog: Google Workspace Pricing Plans – Which plan is best for your business?
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